FAQ
What do I need to rent a car?
You must be 18 or older and provide a passport (or Emirates ID if you are a UAE resident), a valid driving licence, and your flight ticket if you are visiting. A security deposit is required on collection.
How much is the security deposit and when is it refunded?
AED 2,000 for drivers aged 25 and over, AED 5,000 for drivers under 25. It is refunded within 15 days of returning the car, once fines and Salik have been checked.
Which payment methods do you accept?
Cash, bank transfer, and credit or debit card. Card payments carry a 3% processing charge.
Is insurance included?
Yes, every rental includes comprehensive insurance. In an at-fault accident with a red police report you are responsible for the insurance excess (AED 6,000–8,000 depending on the car) plus 20% of the repair cost if you are 25 or older, or 30% if you are under 25.
How many kilometres are included?
250 km per day is included with every car. Additional kilometres are charged per km at the rate shown on the car page (between AED 8 and AED 20 depending on the car).
How are Salik tolls handled?
Salik gates are billed at cost plus AED 1 per crossing and settled from your deposit or invoiced after the rental.
Can I drive with my foreign licence?
Visitors from many countries can drive on their national licence; others need an International Driving Permit alongside it. Send us a photo of your licence on WhatsApp and we will confirm before you book.
Do you deliver the car?
Yes. Delivery and collection at your hotel, residence or Dubai airport can be arranged when you book. Ask us on WhatsApp for availability and any delivery charge.
What happens if I return the car late?
Let us know on WhatsApp as early as possible. Short delays are charged pro-rata; longer delays are billed as an additional rental day at the car's daily rate.
How do I book?
Tap 'Book via WhatsApp' on any car, tell us your dates, and we will confirm availability and send a payment link. You can also reserve online through the car page or send an enquiry form.