Terms of Service
Requirements
- Passport, or Emirates ID for UAE residents
- Valid driving licence
- Flight ticket (tourists, if requested)
- Minimum age 18
Security deposit
- Drivers under 25: AED 5,000
- Drivers 25 and over: AED 2,000
- Refunded within 15 days of returning the car, after traffic-fine and Salik checks.
Mileage
250 km per day included. Additional kilometres are charged per km at the rate shown on each car (AED 8–20/km).
Insurance
Comprehensive insurance is included in every rental.
- In the event of an at-fault accident (red police report) the customer pays the applicable insurance excess, which ranges between AED 6,000 and AED 8,000 depending on the vehicle.
- Plus 20% of the repair cost if the driver is 25 or older.
- Plus 30% of the repair cost if the driver is under 25.
Payment
- Cash
- Card payment (+3% surcharge)
- Bank transfer
Salik & tolls
Salik tolls are billed at cost plus AED 1 administration fee per toll gate crossing and deducted from the deposit or invoiced after return.
Late return
Please return the car at the agreed time. Late returns are charged pro-rata; more than a few hours late may be billed as an additional day. Contact us on WhatsApp if you are running late.
Traffic fines
Traffic fines incurred during the rental are the renter's responsibility and are settled from the deposit or invoiced.
Delivery
Delivery and collection anywhere in Dubai can be arranged on request.
